Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet with Luckau Casino, you agree to follow these betting rules, the website terms and conditions, privacy information and any other rules displayed for a particular product. These documents should be read together. You are responsible for understanding the rules that apply before you confirm a bet.

Betting is available only where permitted by applicable law and where the relevant product is offered on the website. Access may be restricted by location, age, account status, product availability or other legal and operational requirements. You must not use the website if gambling is unlawful in the place where you are located. Players in Australia should consider the laws that apply in their state or territory and comply with all applicable requirements.

• You must meet the applicable minimum age requirement and provide accurate account information.
• You must use an account registered in your own name and must not allow another person to use it.
• You must keep your login details, devices and payment information secure.
• You must check the bet slip, selection, stake, odds and potential return before confirming a bet.
• You must not place bets using funds that do not belong to you or funds obtained unlawfully.
• You must not use the website for fraud, money laundering, market manipulation or any other unlawful purpose.

Luckau Casino may carry out identity, age, payment, source-of-funds or other verification checks. An account, transaction or bet may be delayed, restricted, suspended or reviewed while a check is completed. Information supplied for verification must be current, complete and truthful. Failure to provide requested information may affect access to betting services or account transactions.

Only one personal account should be used unless the website expressly permits otherwise. Duplicate, linked or improperly created accounts may be reviewed. If an account is closed, suspended or subject to a gambling restriction, you must not attempt to avoid that restriction by creating or using another account.

2. Placing and confirming bets

Bets must be placed through the betting interface provided on the website. To place a bet, select the available event, market, game or wager type, enter the stake where required, review the information shown and confirm the bet. A selection placed on a bet slip is not necessarily accepted until the website confirms acceptance.

A bet is normally considered accepted when it is recorded in your account history or when a confirmation is displayed by the website. The acceptance record is the official record of the bet. You should check your account history after placing a bet and keep any confirmation or reference information provided.

Odds, prices and displayed information

Odds, prices, markets, game rules and other information may change before a bet is accepted. The odds or price applying to an accepted bet will be the odds or price confirmed at the time of acceptance, unless the relevant product rules state otherwise. A displayed price may be unavailable, outdated or subject to correction before acceptance.

You are responsible for checking all details on the bet slip before confirmation. This includes the selected event or game, market, outcome, stake, odds, number of lines or selections, and any potential return shown. A mistake made by the player will not automatically make a bet void. Cancellation, correction or amendment is available only where the relevant rules or website functions allow it.

Bets that may not be accepted

• Bets submitted after a market has closed or an event has started, where in-play betting is not available.
• Bets that exceed an applicable stake, account, product or market restriction.
• Bets affected by a technical error, incorrect information, obvious pricing error or system failure.
• Bets placed from a restricted location or through an unauthorised method.
• Bets that appear connected with suspicious activity, prohibited conduct or a breach of these rules.

Where a bet cannot be accepted, it may be rejected, cancelled or returned in accordance with the applicable product rules. The website may also limit, suspend or remove a market without prior notice where this is reasonably necessary for legal, technical, integrity or operational reasons.

3. Results, settlement and corrections

Bets are settled using the official result or outcome determined by the relevant event organiser, competition authority, game system or other recognised result source. The applicable product rules explain which result is used and when a market is considered final. Results may not be based on later appeals, subsequent changes, unofficial reports or information released after the market has been settled unless the product rules specifically provide otherwise.

For casino and other digital games, settlement is generally based on the result generated and displayed by the game system. The result shown in the game history or account record is used to determine the outcome, subject to review for technical faults, interrupted play, system errors or other circumstances described in the relevant game rules.

Voided bets and cancelled markets

A bet may be voided, cancelled or settled as no action when an event, market or game is cancelled, abandoned, postponed beyond the period allowed by the rules, or affected by a material error. The treatment of related selections in a multiple or combination bet may differ from the treatment of a single bet. Always review the specific market rules before placing a multiple bet.

If a bet is voided, the stake or relevant portion of the stake will normally be dealt with according to the applicable product rules. A void result does not necessarily mean that every selection in a multiple bet is void. Where one selection is void, the remaining selections may continue to be settled under the rules for that bet type.

Errors and adjustments

Luckau Casino may correct an obvious error in a price, result, settlement or account record. This may include cancelling a bet accepted at an incorrect price, correcting a wrongly settled bet or adjusting an account balance. If a payment or credit is made in error, the amount may be recovered or offset against funds in the account, subject to applicable law.

If you believe that a bet has been settled incorrectly, review the relevant rules and account history and raise the issue through the available support process. Provide the bet reference, date, product and details of the concern. A review may require checks of system records, event information and the rules that applied when the bet was accepted.

4. Fair play, responsible gambling and rule changes

Fair play is required whenever you use Luckau Casino. You must not interfere with the website, exploit a technical weakness, use automated tools without permission, coordinate with others to manipulate a market or game, or use confidential information to obtain an unfair advantage. You must also comply with any event, sport, game or platform integrity requirements that apply to your activity.

Accounts, bets and transactions may be reviewed where activity appears unusual, dishonest, abusive or inconsistent with these rules. Pending bets, withdrawals or other account functions may be restricted during a review. Where misconduct or a breach is identified, action may include cancelling bets, withholding an improper benefit, restricting products, suspending an account or closing an account, subject to applicable law and the website terms.

Bet within your limits

Gambling should be treated as entertainment, not as a way to make money or recover losses. Decide how much time and money you can afford to spend before you start, and do not chase losses. The website may provide responsible gambling tools such as deposit controls, time reminders, activity information, breaks or self-exclusion options. Use the available tools if you want help managing your play.

• Set a personal budget and stop when it has been reached.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
• Do not borrow money or use essential household funds to gamble.
• Do not ask another person to place bets for you or use another person's account.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

These betting rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating processes. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. You should review the rules regularly and before placing new bets.

If you are unsure how a market, game or bet type works, do not place the bet until you have read the relevant information and understand the possible outcomes. By continuing to use the website, you acknowledge that you have had the opportunity to review these rules and accept the conditions that apply to your betting activity.